Draft for legal review before production launch. This template is a starting point, not legal advice.
Refund Policy
When we refund, and what happens to the power.
Digital goods
Power is delivered immediately and is consumed inside a live battle, so purchases are generally final.
When we do refund
Duplicate or accidental charges.
Technical failures where power was charged but not credited.
Unauthorised transactions.
Where local consumer law gives you a right to a refund.
What happens to the score
Refunding a payment does not retroactively remove power from a battle that other people already reacted to, unless the payment was fraudulent or the battle is voided for manipulation. This protects the integrity of everyone else's result.
How to ask
Email support@example.com with your payment reference within 30 days.